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AgencyInformation Technology Services, Office of
TitleStudent Assistant Internship (Enterprise Network Services), Ref# 8946
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $22.61 to $25.36 Hourly
Duties Description Under the direction of an Information Technology Specialist 4 (Data Communications), SG-25, within the Chief Technology Office/Enterprise Network Services/Local Area Network (LAN) Engineering Services group, the Student Assistant will provide technical support for hardware, software and connectivity in the NYS ITS voice and data networks, and remote locations, in support of client networking activities and ongoing mission-critical initiatives.
Specific duties may include, but are not limited to, the following:
• Assist with configuration and installation of network devices.
• Assist in processing incidents and network requests.
• Assist with the monitoring and documentation of ITS supported networks.
• Assist with performing network hardware/software testing, evaluations and standardization.
• Conform to ITS policies, technical and security standards.
Minimum Qualifications • Must be a US citizen or foreign national eligible to work in the United States
• Must be 18 years of age or older
• Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York State
• Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year’s worth of academic credits over a more extended period of time may qualify part-time students) OR currently enrolled graduate student or accepted in a graduate degree program
• Must have a minimum grade point average (GPA) of 2.0 or equivalent to a C.
Additional Comments This position can be part time or full time.
Fingerprinting and background check may be required.
Benefits of Working for NYS for eligible employees:
Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF/CSEA
• Up to Eight (8) days of paid sick leave annually for M/C
• Up to three (3) days of professional leave annually to participate in professional development
• Up to 50% telecommuting
Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost
Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.
The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.
Some positions may require additional credentials or a background check to verify your identity.
Name Student Assistant Program
Email Address internship@its.ny.gov
Address
Street NYS Office of Information Technology Services
Swan Street Building, Core 4
Notes on ApplyingPlease complete the Student Assistant Application: https://forms.ny.gov/s3/Student-Assistant-Application, no later than April 24, 2025. If you have any issues with the form, please contact ITS Student Assistant Program by email at internship@its.ny.gov.